FAQ

Do other guests participate in the tours?
No. Slow Tours Copenhagen specializes in private tours for small groups. So it is only for you, your family, friends, colleagues or others that you have booked the tour for. In order to give you an exclusive and intimate experience with room for dialogue a maximum of 20 people participate in a tour.

We are more than 20 people, can we book a guided tour or city walk?
Of course Slow Tours Copenhagen will give you an experience if you are a larger group. Are your group large it will be divided in smaller groups of around 20 people together with one guide. Additional guides are an additional cost so please contact me for a quote on the price for the guided tour.

Does the tours run if it rains?
Yes, Slow Tours Copenhagen’s tours run no matter how the weather is. So please remember to bring an umbrella or raincoat for the unpredictable Danish weather. On a chilli day you might want to bring an extra sweater too. And some days you will need sunscreen.
Check the weather forecast for the Copenhagen area

Anything special I should be aware of?
You will walk a lot during the tours so sturdy shoes are recommended. Neither stilettos nor flip-flops are suitable especially not for the hike in the Deer Park.

Are the tours suitable for children?
Slow Tours Copenhagen recommends that you do not bring children under the age of 12. If in doubt please contact me.

How do I pay for the tour?
When you have booked a tour Slow Tours Copenhagen will email you an invoice which can be paid as a bank transfer. You can also receive your invoice via PayPal and pay the invoice with PayPal or with your international credit card (Visa, MasterCard, American Express etc.). A fee of 6 % of the tour price is added to PayPal invoices.

Your tour booking is not confirmed until you have paid the invoice.

What if I have to cancel the tour?
Slow Tours Copenhagen’s cancellation policy is:
If the booking is cancelled no later than 1 week prior to the planned tour the money will be refunded. But an administration fee of 10% of the tour price is deducted. If cancelled later than 1 week prior to the planned tour, or in case of a no show, the money will not be refunded.
All cancellations must be in writing, please mail to booking@slowtourscopenhagen.dk

Do you have more questions? Please feel free to contact me. Email bente@slowtourscopenhagen.dk